Shade variation is likely in hardwood products. Each board is unique and accepts stain differently. All wood products “mellow” and change color with age and sun exposure.
Discuss expectations regarding direction of planks prior to beginning of installation. In some cases, the direction in which hardwood is installed cannot be changed. Make sure you understand if that is the case for your project.
For hard surface projects, expectations regarding direction of tile or planks should be discussed prior to beginning of installation.
Have the installer dry rack a portion of the floor so you can see and approve the color variation. There are many different shades and grains within each box, but these variations are normal and add to the beauty of wood floors. It is impractical to pull individual boards or ask that certain planks be placed in certain spaces. To do so would be time prohibitive. Installers are trained to pay attention to the overall result.
Relative humidity must be permanently maintained between 35% and 55% before, during and after installation.
Felt pads should be placed on the feet of all furniture to protect your floors.
We encourage the use of rugs at doorways and in heavy traffic areas to ensure long lasting beauty for your floors.
When vacuuming, use a tool approved for use on hard surfaces and avoid vacuums with a beater bar.
Visit HeathFlooring.com and choose the “Information” tab to select Hardwood, Laminate, or Vinyl Maintenance and find information to care for your new flooring.